Using Spc to Create a Visible Competitive Advantage

The best companies use Statistical Process Controlof companies dramatically improve quality and
to provide real-time visibility into their manufacturingefficiency in their manufacturing operations. In the
operations, a practice essential to controlling costs,process, WinSPC gave these companies an important
improving quality, and increasing customer satisfactionbonus: a competitive edge.”
according to an influential research group.A competitive advantage is all the more important,
Manufacturers wanting to achieve excellence inthe Aberdeen report says, because
efficiency, quality, and customer satisfaction are“manufacturing companies are aware that if they
recommended to leverage Statistical Process Controlcannot match prices of global competitors or do not
to provide real-time visibility into their manufacturinghave sufficient differentiation in other capacities they
operations. That’s one of the key findings of acan quickly lose market share.”
comprehensive study by Boston-based AberdeenAccording to the report, the top four market
Group, a research organization that benchmarks thepressures facing manufacturers are:
best practices of leading manufacturers.* Reducing operating costs (76%)
According to the report, “Operational Excellence* Reducing process operations variability (41%)
in the Process Industries: Driving Performance* Competing with low-cost global competition (29%)
through Real-Time Visibility,” SPC is an essential* Meeting regulatory compliance, such as FDA, EPA,
tool for providing real-time information to helpOSHA, PHMSA, and EU (19%)
management monitor and improve criticalNot surprisingly, the four key performance metrics
manufacturing operations, a key benchmark ofthat characterized best-in-class manufacturers
best-in-class companies.averaged: 99% manufacturing schedule compliance,
The finding of the study does not surprise Stephen99% perfect orders, 97% overall yield, and 94%
A. Arnett, CEO of DataNet Quality Systems.Overall Equipment Efficiency (OEE).
“With companies facing increasing pressure toNone of the four performance metrics shared by
manufacture high-quality products and meet complexbest-in class companies could be possible without
customer and regulatory requirements, there is nodeploying SPC, the study notes.
room for error,” Arnett says. “That’s“SPC is used especially in batch operations to
why SPC is used by the most competitivemonitor and control the physical property values and
companies.”characteristics of the material produced,” the
That’s also why real-time SPC software likereport notes, “but can also be used as a quality
DataNet’s WinSPC is an increasingly importantmeasure to ensure that samples measured
solution for manufacturers.throughout a product stream stay on target to the
“The preventative quality control and real-timeintended design specification.
SPC system built into WinSPC have helped hundreds